Effective strategies for communicating with families who have English as an additional language including Gypsy, Roma and Traveller families
In order to be able to communicate effectively with families who have English as an additional language staff need to have a greater knowledge and understanding of language acquisition and to develop different language skills.
The Inclusion Support Service Kent (ISSK) offer consultancy, support, bespoke and centralised training to schools (including multi academy trusts and collaborations) and other professionals to ensure that staff:
- Increase their knowledge about different communication styles and have the opportunity to practise effective communication techniques
- Increase their understanding of what it is like to communicate in a different language and explore cultural differences in communication
- Increase their ability to identify key words specific to their work and look at how to explain them more clearly
- Practise techniques for explaining complicated information.
Our support can be adapted to meet the needs of different departments and organisations to reflect the messages and information that need to be communicated to their service users.