The Education People - Log In Help

Are you having difficulty logging in to The Education People?

Please review these common issues. If you are still having difficulty, please contact us for user account help.

I have forgotten my password

If you have forgotten your password, please click the ‘Forgotten Password?’ link on the log in page, and enter your email address. An email will be sent to you which will enable you to reset your password.

When I try to reset my password, I'm told there's no account

If you want to request a password reset but have a message that 'no account exists for this email address', please check the spelling and try again. If the problem perisists, you may have registered with a different email address, or you may not yet have an account - see the questions below for further help.

I’m not sure which email address I registered with

If you have several email addresses, you may find it useful to search your email history for emails from The Education People, to help you find out which address you registered with.

Alternatively, try the following steps:

  1. Try logging in with the most likely email address first. If that is unsuccessful, try an alternative email address.

  2. For each address, if you can’t remember what your password would have been, click the ‘Forgotten Your Password?’ link.

  3. On the password reset page, enter your email address. If an account exists for this email address, you will be sent an email to enable a password reset.

I can’t remember if I have registered an account

If you are unsure if you have registered an account or not, try the following steps:

  1. Try logging in with your email address. If you can’t remember what your password would have been, click the ‘Forgotten Your Password?’ link.

  2. On the password reset page, enter your email address. If you have an account with The Education People, you will be sent an email to enable a password reset.

  3. If you don’t have an account in order to reset a password, you can register for a new account from the log in page.

I’m trying to get to CPD Online

You can log into CPD Online account at https://cpdonline.theeducationpeople.org/

If you are having difficulty logging into CPD Online, it might be because you have an old CPD account that needs to be merged. Find out more

I'm still stuck - what shall I do?

If your issue is not described above and you are still having difficulty, please contact us for user account help.