If you are based in a UK school you must create your account using your school email address and not a personal email address (eg school email: [email protected] and not: jblogs@hotmail, live, sky, bt etc).
The account will automatically be live once registered and the CPD Leader/Organisation Administrator will receive a notification regarding a new account set up.

Important information - if you leave the organisation your account with The Education People will need to be closed as you will no longer be a user within that school. You will need to download any certificates and keep a note of previous training - you will not be able to access your account once you have left the organisation. If you move to another school you will need to create an account using your new school email address.

Step one

• Email address: when registering for an account please ensure that you use your school email address and not a personal email address (see above).
  
  User type: school

Step two

• Enter your school name or postcode. You will be given a list of organisations - please ensure that you click on the correct organisation.

Step three

• Complete the About you information and then click Register now.
  
  

Important information – if you leave the organisation your account will need to be closed as you will no longer be a user within that school. You will need to download any certificates and keep a note of previous training – you will not be able to access your account once you have left the organisation. If you move to another school you will need to create a new account using your new school email address.

For all queries relating to your account please contact the Digital Development team.

Step one

• Enter your email address – ideally this should be your individual work email address, but a personal address can be used if you are a Kent childminder or an early years setting.
  
  User type: select Childminders and settings

Step two

• Enter the name or postcode of your setting. A list of organisations will appear on the drop down menu - please ensure that you click on the correct organisation.
  
  If you are a childminder you will need to enter your home address details.

Step three

• Complete the About you information and then click Register now.
  Once you have registered an account this will be approved - please be aware this is not an automatic approval. You will receive an email notification once your account is live and ready for you to use.

Important information for childminders and staff in settings - if you have registered your account with a personal email address and you need to update your details - either because your email has changed or you have moved organisation, please email the Early Years Admin team who will be able to update your account details for you.

If you leave the setting your account will be closed. For all queries relating to your account please contact the Early Years Admin team.

Step one

• Enter your personal email address.
  User type: select foster carer

Step two

• Enter your home postcode. You can then select your address. If it doesn’t appear you can add your address in.

Step three

• Complete the About you information and then click Register now.

Important information for foster carers/supported homes hosts

For all queries relating to your account please contact the Digital Development team.

For any queries relating to your training programme please contact the Kent County Council Foster Carer Training Coordinator.

• Please register your email address and then select most applicable User Type .
• Continue through the form to register your account.

Important information for all other users

For all queries relating to your account please contact the Digital Development team.

Please email the Digital Development Support with the ex-employees email address, full name and your organisation details and a member of our team will remove them from your organisation

You will need to register for a new account using the email address and details of your new employer (see creating an account).

***Your old account will be closed so you will need to download any certificates and records of training attendance as you will no longer be able to access the account linked to your previous organisation. ***

Kent childminders and early years settings – please the Early Years Admin team who will create a new account against the new organisation using your personal email address. Please note - you will need to download any certificates and keep a note of previous training – you will not be able to access your old account once you have left the organisation.

If you are still at the same organisation and your email address and/or name has changed, please email the Digital Development Team advising of your current email/name and the required amends. They will update you account for you.

However if you have changed organisation please refer to the section below 'What happens to My Account and Training Record When I Move School?'

If you are a Kent childminder or early years setting your existing account will need to be closed and you will need to set up a new account the with new email address. Please email the Early Years Admin team with any account queries.

If your whole setting/organisation has changed their email addresses (eg gone to a different server, or joined a multi academy trust (MAT)/federation), please contact the Digital Development Team and we will do an update for all users on the system. We will then email all users with their new usernames.

All your activity at The Education People has been as a user within a school account, whether it has been to:

• place orders
• a delegate on courses
• assigned online learning courses
• have access to subscription content or digital resources.

When you move school, your account will need to be closed as you will no longer be linked to your previous school.

You will need to set up a new account at your new school with your new email address. Your account history is, put simply, an account of purchases made by the school and as such is not a personal training or resources record.

Please note - you will need to download any certificates and keep a note of previous training – you will not be able to access your old account once you have left the organisation.

Contact the Training Helpdesk and we can set this up for you. Please send us an email from someone in your school leadership team, school business manager etc and provide us with your username (email address) for the establishment for which you require admin account permissions.

• You have the authority book individuals from your organisation onto events and also to cancel delegate bookings.
• If an individual from your organisation books onto an event you will receive a copy of the email confirmation.
• Through your account you are able to run reports to see what events staff members have attended or are due to attend.
• If you have staff that are leaving please alert the Training Helpdesk.

By default all new user registrations will be able to add any type of product to their establishment's basket and will be able to check out these products. A notification of training purchases will be sent to the CPD leader/organisation administrator.