Threads of Success pledges that the services you receive will consistently be:

• delivered with integrity and professionalism
• strongly value based
• high quality
• inspirational
• inclusive and diverse
• customer focussed, responsive and flexible
• informed and knowledgeable
• aligned to current legislation, guidance and  research
• solutions focussed
• where more than one service is accessed, joined up and seamless
• of good value
• reflective of our commitment to reduce any negative impact on the environment.