Threads of Success pledges that the services you receive will consistently be:

• Delivered with integrity and professionalism
• Strongly value based
• High quality
• Inspirational
• Inclusive and diverse
• Customer focussed, responsive and flexible
• Informed and knowledgeable
• Aligned to current legislation, guidance and  research
• Solutions focussed
• Where more than one service is accessed, joined up and seamless
• Of good value
• Reflective of our commitment to reduce any negative impact on the environment.